Help Resources

What should I include in the offering description?

The detailed description serves as your sales pitch to clients. We’d suggest you consider including the following elements, while keeping your description crisp and concise:

• The specific type of record you’re offering to retrieve
• The repository you’ll visit to obtain the record
• The basic information the client can expect to learn from that document
• How often you visit the repository and/or how quickly you can turn around the client’s request
• The data you’ll need the client to provide so you can successfully complete the lookup
• A note explaining why your search may be unsuccessful and what information you can provide in such cases
• Additional services you offer as part of the lookup (e.g., enhancing the contrast or orientation of the image)