Help Resources

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What should I include in the offering description?


The detailed description serves as your sales pitch to clients. We’d suggest you consider including the following elements, while keeping your description crisp and concise:

  • The specific type of record you’re offering to retrieve
  • The repository you’ll visit to obtain the record
  • The basic information the client can expect to learn from that document
  • How often you visit the repository and/or how quickly you can turn around the client’s request
  • The data you’ll need the client to provide so you can successfully complete the lookup
  • A note explaining why your search may be unsuccessful and what information you can provide in such cases
  • Additional services you offer as part of the lookup (e.g., enhancing the contrast or orientation of the image)