Help Resources

Have a question? We want to get you the answer you're looking for. Hopefully the article below has the information you're after. If you need further help, please e-mail us at support@genlighten.com, or call 302-566-5872 between 8am and 8pm Central Time.

Can I disable my research offerings?


Absolutely. If you’re going on vacation or just need a break from research you can easily change your offerings from “active” to “inactive.”

From your provider dashboard, click on the red “Active” link found under “Offerings” to bring up a list of your current offerings. Click on a green “Active” button to change it to a red “Inactive” button. The offering will no longer appear on your store page or in Genlighten search results.

When you’re ready to offer the research again, click on the red “Inactive” button to change it to a green “Active” button.