Help Resources

Have a question? We want to get you the answer you're looking for. Hopefully the article below has the information you're after. If you need further help, please e-mail us at support@genlighten.com, or call 302-566-5872 between 8am and 8pm Central Time.

Does Genlighten have a subscription fee?


Genlighten.com does not charge a subscription fee. You may browse through the entire list of providers and research offerings at no charge. You pay only when you contract with providers for research through our site.

Fees are set by the providers themselves, based on the complexity of the research, the time typically required, and the providers’ costs (transportation, copying, etc.).

We add a 5% handling charge ($.50 minimum) to provider fees to cover payment processing and other site administration expenses.