Help Resources

Have a question? We want to get you the answer you're looking for. Hopefully the article below has the information you're after. If you need further help, please e-mail us at support@genlighten.com, or call 302-566-5872 between 8am and 8pm Central Time.

What fees do clients pay?


Clients pay provider fees plus a 5% handling charge ($.50 minimum) to cover payment processing and other site administration expenses. If a client contracts for a $10.00 research project, the total paid will be $10.50.