Help Resources

Have a question? We want to get you the answer you're looking for. Hopefully the article below has the information you're after. If you need further help, please e-mail us at support@genlighten.com, or call 302-566-5872 between 8am and 8pm Central Time.

How can I find project tracking pages?


Site User (Not a Provider) Looking for a Tracking Page

You’ll be taken to “Your Genlighten Dashboard” when you log in. Just click on a project title from your Activity Feed or click on “All,” “Waiting on You,” “Waiting on Client” or “Completed” from the left-hand navigation bar and then click on a project title.

Provider Looking for a Tracking Page for a Client Project

You’ll be taken to “Your Provider Dashboard” when you log in. Just click on a project title from your Activity Feed or click on “All,” “Waiting on You,” “Waiting on Client” or “Completed” from the left-hand navigation bar and then click on a project title.

Provider Looking for a Tracking Page for a Personal Project Ordered from Another Provider

Click on the red “Client Dashboard” link from the left-hand navigation bar. You’ll be taken to a page called “Your Genlighten Dashboard” and you should find a link to your project there.