The most likely answer is that the username you tried to register with has already been taken by another user. If this is the case, you can try adding numbers or punctuation either in the middle of your username or at the end. Also, please choose a username that's between six and twenty characters long, inclusive.
At a minimum, we use your e-mail address to:
In addition, depending on preferences to which you have opted-in on the site, we may also:
There are several other helpful notifications that you can choose to receive by visiting the preferences page. You can also choose not to receive these notifications if you prefer.
To see what lookups our providers offer without registering for the site, simply return to the homepage and click on the "Browse the lookups we offer" button or click
No problem. Here's the basic process:
We currently accept payment for lookups via either PayPal or personal credit card. All of our payment processing is handled using PayPal's Web Payments Pro system, which is widely acknowledged to have one of the highest levels of security in the payment-processing industry. We do not store any confidential information about your payment accounts on our site. Despite these measures taken by Genlighten to insure your safety when ordering lookups from us online, you should know that no form of electronic commerce is 100% free of security risks.