cohen's Genealogy Research Store

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cohen's Store Policies

Welcome

Hello and welcome to my Genlighten store where I am happy to assist you with your genealogy research. Being a provider of document retrieval and look up services, I will strive to fulfill your request in a timely and professional manner.

Payment

Payments are handled through this web site via PayPal or accepted credit cards. Once I have completed your look up request, you will be charged either the "Document Found" or "Document Not Found" fee, depending upon the outcome of the search. I do not require a retainer.

Delivery

I will communicate with you the estimated completion date for your look up request; generally, I am able to complete a request within 7 - 10 business days. I will provide the document image in a PDF or JPG format with an appropriate source citation for your reference.

Additional Policies

Please feel free to message me regarding any questions you might have about my document retrieval and/or look up services through Genlighten.