Client Tour

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Find a Researcher Fast

  • Looking for a Chicago researcher? One who can perform naturalization research at the NARA facility?
  • Just begin typing "Chicago" in the search box, either from the homepage or the top menu bar.
  • Our autosuggest feature puts the best choices front and center.
  • Highlight the one you want in blue and click. We'll take you directly to the right page. No more drilling down!

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You Want Local Expertise. We've Got Local Experts.

  • Our Researcher Map Pages show you the providers we have in the locations you care about.
  • We also list providers with remote access to records from your chosen locality or repository.
  • Just click on the provider's username to access their full profile.

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Background, Reviews, References -- All in One Place

  • Our new and improved provider profile pages use a tabbed interface to let you quickly evaluate researchers' qualifications, experience, and expertise.
  • We also show you feedback from clients, provider references, and responsiveness metrics.
  • From the profile page, you can ask providers questions, explore research opportunities, and formally request a quote on a custom project.

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The Project Page Delivers Research Results... and More!

  • Our streamlined project page puts all the project data you're looking for -- messages, quote, report, invoice, project timeline and uploaded images -- in one convenient location.
  • It's easier than ever for you to download the files your provider delivers -- one by one, as a single Zip file, or direct to your Dropbox folder.
  • You can even upload a happy-dance-inducing document to FamilySearch if you'd like.

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Inbox

  • Genlighten offers you a simple, secure messaging system for communicating with your clients. You'll use this instead of email to keep all project-related correspondence in one place.
  • Your Inbox lists each message thread with the most recent ones at the top. Click on a message thread to view the entire conversation or to add a new reply.
  • Use the search box to search for messages by client name or keyword.

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Your Dashboard Keeps You Up-To-Date

  • Did the provider accept your project request? Have they sent you a new message? Did they get your payment? What do you need to do next?
  • Your dashboard shows you the answers.
  • Whenever you sign in to Genlighten the dashboard will be your first stop.
  • From here you're just one click away from your most recent projects and messages.